Design Camp – The anatomy of a conversation design project!
This week the ODA PM team hosted another design camp session, this time looking to the big picture of a conversational AI project. In this […]
The challenges of real world entity extraction
One of the topics I have been focusing recently is about the challenges of entity extraction. It is a product agnostic topic as it mainly […]
ODA Design Camp – Introduction to Visual Flow Designer
This week we hosted another ODA Design Camp. This time it covered the Visual Flow Designer and it gave a solid overview of the new […]
Oracle Digital Assistant Design Camp
ODA’s Design Camp are sessions help by the ODA Product Management team and cover best practices and guidelines on designing and deploying successful chatbots. These […]
In ODA you can now automatically generate FAQs from a PDF or a Web Page!
Implementing FAQ’s is probably the most popular use case for a chatbot. ODA supports this with answer intents which allow to very easily being those […]
Learn how to add your Oracle Digital Assistant to Twitter
Twitter is one of the most popular social media platforms and plenty of companies use it to provide customer service, among other services. In this […]
Learn how to create a Webhook for the Oracle Digital Assistant
The Oracle Digital Assistant supports several channels out of the box. If you need to integrate with Slack, MS Teams, FB Messenger, or connect to […]
The magic of extracting unknown values with Machine Learning Entities
In a previous post I wrote about Entities and their importance in conversational AI. In this post I will cover Machine Learning (ML) Entities and […]
Learn how to use the OCI AI Language Service from the Oracle Digital Assistant
The OCI AI Language is one of the many available OCI AI Services. They are a fantastic complement to many other services. This modular approach […]
OCI AI Speech Service – Learn how to transcribe voice
Another OCI AI Service is freshly out of the oven – This time OCI Speech, which allows us “to easily convert audio files containing human […]
Next-Gen Natural Language Processing (NLP) for Conversational AI
This video by the ODA PM team is a must see for everyone interested in the NLP engine that powers Oracle Digital Assistant.
An Introduction to Oracle Digital Assistant Entities
This post is a back to basics intro on Entities and their relevance in the context of a conversational interface. Why are Entities so important? […]
Happy New Year 🥳🥳🥳🥳🥳🥳
I wish everyone a Happy New Year 🎉🎉🎉🎉🎉🎉🎉 This site is live for a little over 1 year, and I appreciate all the feedback so […]
ODA – Web SDK Widget Tips #2 – a different icon for every day of the week
One of my customers asked about the possibility of displaying different Chatbot Icon’s depending on the day of the week (only for Monday and Friday). […]
Oracle Digital Assistant- Feedback Form (New in 21.10)
The latest Oracle Digital Assistant release (from November) gave us a new system component that allows to capture user rating and feedback. The below code […]