In ODA you can now automatically generate FAQs from a PDF or a Web Page!
Implementing FAQ’s is probably the most popular use case for a chatbot. ODA supports this with answer intents which allow to very easily being those […]
Learn how to add your Oracle Digital Assistant to Twitter
Twitter is one of the most popular social media platforms and plenty of companies use it to provide customer service, among other services. In this […]
Learn how to create a Webhook for the Oracle Digital Assistant
The Oracle Digital Assistant supports several channels out of the box. If you need to integrate with Slack, MS Teams, FB Messenger, or connect to […]
The magic of extracting unknown values with Machine Learning Entities
In a previous post I wrote about Entities and their importance in conversational AI. In this post I will cover Machine Learning (ML) Entities and […]
Learn how to use the OCI AI Language Service from the Oracle Digital Assistant
The OCI AI Language is one of the many available OCI AI Services. They are a fantastic complement to many other services. This modular approach […]
OCI AI Speech Service – Learn how to transcribe voice
Another OCI AI Service is freshly out of the oven – This time OCI Speech, which allows us “to easily convert audio files containing human […]
Next-Gen Natural Language Processing (NLP) for Conversational AI
This video by the ODA PM team is a must see for everyone interested in the NLP engine that powers Oracle Digital Assistant.
An Introduction to Oracle Digital Assistant Entities
This post is a back to basics intro on Entities and their relevance in the context of a conversational interface. Why are Entities so important? […]
Happy New Year 🥳🥳🥳🥳🥳🥳
I wish everyone a Happy New Year 🎉🎉🎉🎉🎉🎉🎉 This site is live for a little over 1 year, and I appreciate all the feedback so […]
ODA – Web SDK Widget Tips #2 – a different icon for every day of the week
One of my customers asked about the possibility of displaying different Chatbot Icon’s depending on the day of the week (only for Monday and Friday). […]
Oracle Digital Assistant- Feedback Form (New in 21.10)
The latest Oracle Digital Assistant release (from November) gave us a new system component that allows to capture user rating and feedback. The below code […]
Oracle Cloud Infrastructure SDK for TypeScript and JavaScript – Authentication Methods
I had to use different authentication methods for the OCI SDK and this post is a way of recording it so that I wont spend […]
Speed up your Accounting Closing Cycle with automated loading of Payable Invoices into Oracle ERP Cloud, using Oracle Integration Cloud – By Juan Carlos
My colleague Juan Carlos has a great series of videos that cover end to end use cases with OIC and Oracle Apps (CX/ERP/ServiceCloud). In this […]
Verify Email Service with Node.JS for Oracle Digital Assistant
Some weeks ago I got a customer requirement for an extended email validation. We should confirm that the email was valid and existed. Within ODA […]
Learn how to host an Oracle Digital Assistant Web Channel in the OCI Object Storage
Sharing chatbots with others during development or even before (demo stage) is always a challenge as we don’t have any channel setup for it, nor […]