ODA Best Practices – Production quality NLP (2)
This is the second video of a 6 part series that focuses on the end-to-end best practices, to guide you on what constitutes a great […]
Digital Assistant
ODA Best Practices – What makes a great digital assistant (1)
This is the first video of a 6 part series that focuses on the end-to-end best practices, to guide you on what constitutes a great […]
The new Skill Quality Report!
ODA’s release 22.08 brought yet again a significant number of new features. One of those is the new Skill Quality Report, which enables us to […]
ODA – Migrate your YAML to the Visual Flow Designer
The 22.06 ODA release gave us the possibility to migrate the older dialog 1.0 with yaml, to the new dialog 2.0 that uses the visual […]
Chatbot Fails – A list of what not to do!
Sometimes looking at mistakes is as valuable as looking at good examples. It opens up our understanding for the type of situations we need a […]
Design Camp – Visual Flow Designer, a practitioners guide!
This week’s design camp was the follow up to the Introduction to the Visual Flow Designer In a previous Oracle Digital Assistant design camp session, […]
NEW! Call a REST service from within the Dialog Flow
Up until now we required an external custom component in order to implement any backend integration. But starting with 22.06, we have an easier way […]
Design Camp – The anatomy of a conversation design project!
This week the ODA PM team hosted another design camp session, this time looking to the big picture of a conversational AI project. In this […]
The challenges of real world entity extraction
One of the topics I have been focusing recently is about the challenges of entity extraction. It is a product agnostic topic as it mainly […]
ODA Design Camp – Introduction to Visual Flow Designer
This week we hosted another ODA Design Camp. This time it covered the Visual Flow Designer and it gave a solid overview of the new […]
Oracle Digital Assistant Design Camp
ODA’s Design Camp are sessions help by the ODA Product Management team and cover best practices and guidelines on designing and deploying successful chatbots. These […]
In ODA you can now automatically generate FAQs from a PDF or a Web Page!
Implementing FAQ’s is probably the most popular use case for a chatbot. ODA supports this with answer intents which allow to very easily being those […]
Learn how to add your Oracle Digital Assistant to Twitter
Twitter is one of the most popular social media platforms and plenty of companies use it to provide customer service, among other services. In this […]
Learn how to create a Webhook for the Oracle Digital Assistant
The Oracle Digital Assistant supports several channels out of the box. If you need to integrate with Slack, MS Teams, FB Messenger, or connect to […]
The magic of extracting unknown values with Machine Learning Entities
In a previous post I wrote about Entities and their importance in conversational AI. In this post I will cover Machine Learning (ML) Entities and […]