In ODA you can now automatically generate FAQs from a PDF or a Web Page!
Implementing FAQ’s is probably the most popular use case for a chatbot. ODA supports this with answer intents which allow to very easily being those […]
Month: April 2022
Learn how to add your Oracle Digital Assistant to Twitter
Twitter is one of the most popular social media platforms and plenty of companies use it to provide customer service, among other services. In this […]
Learn how to create a Webhook for the Oracle Digital Assistant
The Oracle Digital Assistant supports several channels out of the box. If you need to integrate with Slack, MS Teams, FB Messenger, or connect to […]
The magic of extracting unknown values with Machine Learning Entities
In a previous post I wrote about Entities and their importance in conversational AI. In this post I will cover Machine Learning (ML) Entities and […]