Learn how to add your Oracle Digital Assistant to Twitter
Twitter is one of the most popular social media platforms and plenty of companies use it to provide customer service, among other services. In this […]
Twitter is one of the most popular social media platforms and plenty of companies use it to provide customer service, among other services. In this […]
The Oracle Digital Assistant supports several channels out of the box. If you need to integrate with Slack, MS Teams, FB Messenger, or connect to […]
In a previous post I wrote about Entities and their importance in conversational AI. In this post I will cover Machine Learning (ML) Entities and […]
The OCI AI Language is one of the many available OCI AI Services. They are a fantastic complement to many other services. This modular approach […]
Another OCI AI Service is freshly out of the oven – This time OCI Speech, which allows us “to easily convert audio files containing human […]
This video by the ODA PM team is a must see for everyone interested in the NLP engine that powers Oracle Digital Assistant.
This post is a back to basics intro on Entities and their relevance in the context of a conversational interface. Why are Entities so important? […]
I wish everyone a Happy New Year 🎉🎉🎉🎉🎉🎉🎉 This site is live for a little over 1 year, and I appreciate all the feedback so […]
One of my customers asked about the possibility of displaying different Chatbot Icon’s depending on the day of the week (only for Monday and Friday). […]
The latest Oracle Digital Assistant release (from November) gave us a new system component that allows to capture user rating and feedback. The below code […]
I had to use different authentication methods for the OCI SDK and this post is a way of recording it so that I wont spend […]
My colleague Juan Carlos has a great series of videos that cover end to end use cases with OIC and Oracle Apps (CX/ERP/ServiceCloud). In this […]
Some weeks ago I got a customer requirement for an extended email validation. We should confirm that the email was valid and existed. Within ODA […]
Sharing chatbots with others during development or even before (demo stage) is always a challenge as we don’t have any channel setup for it, nor […]
As part of a wider use case involving OIC, ODA and OCI AI Services, I need to be able to get emails. For that I […]
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