Oracle Digital Assistant – Backend Integration with the Oracle Integration Cloud

26 July, 2021 Daniel Teixeira Bot-Node-JS, Digital Assistant 0

ODA

With the Oracle Digital Assistant (ODA) custom components (powered by Bot Node SDK) we can establish connectivity to anything that has a REST endpoint.

What if we need to connect to a SOAP endpoint, or if we need to always re-use existing integrations? Then we can leverage the Oracle Integration Cloud (OIC) for this, and invoke that Integration (REST) from the ODA custom component.

Below is a simple example of that implementation, where we receive an OrderId and call an OIC endpoint that takes OrderID as parameter and returns OrderStatus.

  • The password needs to be in base64
  • The fetch module is already included by default in the SDK
  • with conversation.logger().info we can write messages to the ODA custom component log
  • name: ‘ordertrackercc’ , this is the component name that can be invoked in the dialog flow
  • There are a couple of TODOs in the above code. Failure transition was not implemented

You can then pack the component with:

bots-node-sdk pack <custom component service name>

Import it to ODA, and then it can be invoked from the dialog flow

CC: 
    component: "ordertrackercc"
    properties: 
      orderid: "${order}"      
    transitions:
      actions:
        sucess: loop
        failure: error

It’s quite simple to implement this and it’s ideal for more complex Integrations as it switches the load onto OIC which is made to handle all kind of Integrations.