Learn how to add your Oracle Digital Assistant to Twitter
Twitter is one of the most popular social media platforms and plenty of companies use it to provide customer service, among other services. In this […]
Digital Assistant
Learn how to create a Webhook for the Oracle Digital Assistant
The Oracle Digital Assistant supports several channels out of the box. If you need to integrate with Slack, MS Teams, FB Messenger, or connect to […]
The magic of extracting unknown values with Machine Learning Entities
In a previous post I wrote about Entities and their importance in conversational AI. In this post I will cover Machine Learning (ML) Entities and […]
Learn how to use the OCI AI Language Service from the Oracle Digital Assistant
The OCI AI Language is one of the many available OCI AI Services. They are a fantastic complement to many other services. This modular approach […]
Next-Gen Natural Language Processing (NLP) for Conversational AI
This video by the ODA PM team is a must see for everyone interested in the NLP engine that powers Oracle Digital Assistant.
An Introduction to Oracle Digital Assistant Entities
This post is a back to basics intro on Entities and their relevance in the context of a conversational interface. Why are Entities so important? […]
ODA – Web SDK Widget Tips #2 – a different icon for every day of the week
One of my customers asked about the possibility of displaying different Chatbot Icon’s depending on the day of the week (only for Monday and Friday). […]
Oracle Digital Assistant- Feedback Form (New in 21.10)
The latest Oracle Digital Assistant release (from November) gave us a new system component that allows to capture user rating and feedback. The below code […]
Verify Email Service with Node.JS for Oracle Digital Assistant
Some weeks ago I got a customer requirement for an extended email validation. We should confirm that the email was valid and existed. Within ODA […]
Learn how to host an Oracle Digital Assistant Web Channel in the OCI Object Storage
Sharing chatbots with others during development or even before (demo stage) is always a challenge as we don’t have any channel setup for it, nor […]
Guide to configure Microsoft Teams with the Oracle Digital Assistant
There is an updated guide to installing MS Teams for ODA Microsoft Teams (MS) is one of the most widely used communication channels and very […]
Oracle Digital Assistant – Web SDK Widget Tips #1
Some weeks ago I got a request from a customer on how to customize the chatbot widget icon and It pushed me to put together […]
Oracle Integration Cloud – An Assistant for Developers
August brought a new release for the Oracle Integration Cloud (OIC), and with it, a new developer assistant powered by the Oracle Digital Assistant (ODA). […]
Oracle Digital Assistant – Hidden Skills, new 21.06 Feature
Release 21.06 brought a very useful feature called: Hidden Skills: In digital assistants, you can now designate skills to not be exposed in menus or […]
Oracle Digital Assistant – Add a delay between messages with a Custom Component
From a chatbot design point of view, best practices say that the response messages should not all go at the same time like a machine-gun. […]